Charlotte Keel Med Practice

Read More > 

We have changed how you book GP appointments

Any issue that needs a GP will be placed on a Clinical Assessment Screen. 

The Health Navigators will ask some questions about your condition and needs and pass this on for GP review. 

The GP will make an assessment on this information and decide if an appointment is needed and if so, what timeframe is most appropriate.  You will then be contacted by our Health Navigation Team with an outcome either by phone or text. 

We still strongly encourage you to get in contact with us if you have any of the symptoms the NHS has advertised are of concern. Please make use of the NHS website to look up your symptoms and contact us if it advises you to do so.

Visit: www.nhs.uk

Download the NHS App on the Apple app store.

Download the NHS App on the Google Play store.

We are a Social Enterprise

Social Enterprises are businesses that work to achieve positive social or environmental impact.

They are primarily motivated, designed and driven by a desire to make a positive difference in the world.

For more information on what a Social Enterprise is and how they fit into the NHS – watch this short video.

Winners of the HSJ Changing Culture Award

We are delighted and truly honoured to be this year’s winner of the prestigious Health Service Journal - Changing Culture Award!

This national award is dedicated to every member of our fantastic team helping us deliver excellent ‘patient care by people who care’ day in day out.

This is a real team effort and demonstrates the dedication and hard work of our whole team who have shown commitment to changing culture and improving patient safety.

Find out more about our team HERE>

Mental Health Services

One in four people in the UK experience a mental health problem at some point that affects their daily life, relationships or physical health.

Mental health problems can affect anyone, regardless of age, race, gender or social background. If you think that you may have a mental health problem – or suspect that someone close to you has one – please seek help. Without care and treatment, mental health problems can have a serious effect on an individual and those around them.

We urge you to see your GP if you think you are being affected by a mental health issue. Alternativly, there are a whole host of resources you can access HERE.

Click here to search now >

Get U Better

Support for common musculoskeletal injuries.

People with common musculoskeletal conditions spend 99% of their time self-managing. Almost all will benefit from safe and effective self-management to preventing over treatment.

getUBetter provides evidence based digital self-management support for all common musculoskeletal injuries and conditions including back, leg, neck, shoulder, knee and ankle pain.

Sign up for the app today

Developing Health Indepenance (DHI) support people with substance issues and their families.

WebFAM is a Self-Help Tool for Families & Carers of Drug or Alcohol Users (dhi-online.org.uk)

Find out more >

We are an Armed Forces Veteran Friendly Surgery

We are pleased to inform you that we have been awarded the Armed Forces Veteran Friendly Practice accreditation by the Royal College of General Practitioners.

This accreditation recognises us as a practice set up to identify and support military veterans with their healthcare needs including referrals to dedicated services if appropriate/required. 

Find out more >