Friends & Family Test

The NHS Friends & Family Test (FFT) is an opportunity for you to provide feedback on the healthcare services you use by saying whether you would recommend the service to your friends or family if they needed similar case or treatment.

The Friends & Family Test was introduced into hospitals in 2013 and from 1 December 2014 is available in all GP Practices.   To provide feedback about the service you have received at Charlotte Keel Medical Practice, please complete a written questionnaire at our Reception desk or online.

The results of the Friends & Family Test will be published by NHS England on the NHS website.

A summary of our 2018 Feedback can be downloaded - HERE