Promotion of Patient Online Services

It is now a contractual requirement for GP practices to offer and promote online services to patients.

Practices are required to offer online booking of appointments and online ordering of repeat prescriptions and, by 31 March 2015, to also offer patients online access to summary information from their medical record.

As part of our 2014-15 contract, we are required to confirm to our patients, by 30 September 2014, the services we currently offer and our plans to implement the other required services by 31 March 2015.  We are pleased to state this below:

This practice currently offers patients the facilities to book, view, amend, cancel and print appointments online.

This practice currently offers the facility for all patients to order online, view and print a list of their repeat prescriptions or medicines and appliances.

This practice plans to offer patients facilities to view on line, export or print summary information from their record, relating to medications, allergies, adverse reactions and any other items agreed between the practice and individual patient, by 31 March 2015, subject to the availability of supporting guidance, NHS GP systems and software. The phased introduction of this service will commence in January 2015 with initial pilot access being offered to members of the Patient Reference Group.

This practice uses GP2GP to transfer patient records when patients move practice.

This practice uploads information daily to the Summary Care Record system (for those patients who have not opted out).

We publicise and promote our online services to our patients through the practice website, practice waiting room newsletters, posters and electronic display boards and through the Patient Reference Group.

Sarah Forde - Practice Business Manager